"Good consulting solves the problem in front of you – and leaves your team better equipped to handle the next one. We work closely with your developers, not just next to them, so knowledge transfers as the work gets done. Once the initial delivery is complete, we stay available. All our consulting packages include email support, because a developer shouldn't have to think twice before sending a quick question."
Duende IdentityServer Support
Our standard support and consulting service for Duende IdentityServer is a package of pre-paid consulting hours and one year of email support for a team.
- E-mail support, with a guaranteed response within two business days.
- Remote consulting services.
The package contains 8 pre-paid consulting hours that may be used within one year. Additional consulting hours may be purchased at an hourly rate.
Renewal of the support service for subsequent years includes 2 more hours. If the support services are renewed, any remaining unused consulting hours are carried over to the new period.
Saml2 Support
Our standard support service for our Saml2 libraries is a package of pre-paid consulting hours and one year of email support for a team.
- E-mail support, with a guaranteed response within two business days.
- Notification in advance if a security patch is to be released.
- Prerelease access to security patches 24 hours before public availability.
- Remote consulting services.
The package contains 4 pre-paid consulting hours that may be used within one year. Additional consulting hours may be purchased at an hourly rate.
Renewal of the support service for subsequent years includes 2 more hours. If the support services are renewed, any remaining unused consulting hours are carried over to the new period.
Duende IdentityServer Licensing
We are an authorized reseller of Duende IdentityServer licenses. Buying through us means you get more than a license key – you get a team that knows the product inside out and can help you implement it.
Practical advantages of buying through Sustainsys:
- Invoicing in your local currency
- European time zone – no waiting for US office hours for quotes or order processing
- One contact for both licensing and implementation
- Independent advice on which tier actually fits your needs
Duende IdentityServer is available in four tiers: Lite, Standard, Advanced, and Custom – differing in number of production deployments, connected applications, and available add-ons such as SAML, Automatic Key Management, and Financial-Grade Security.
Please contact us to talk about licensing and what tier that actually fits your needs.